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HOW TO PLACE YOUR ORDER
GROUP MINIMUMS
GROUP A - CYCLING
Jerseys, Vests, Jackets, Skinsuits
(50) Piece minimum order of (1) style from the group
(10) Piece minimum order for additional style(s) from the group
(3) Piece minimum per size ordered
GROUP B - CYCLING
Shorts, Bib Shorts, Bib Knickers, Bib Tights
(50) Piece minimum order of (1) style from the group
(10) Piece minimum order for additional style(s) from the group
(3) Piece minimum per size ordered
GROUP C - MULTISPORT
Multisport Tops, Shorts & Skinsuits
(25) Piece minimum order of (1) Style from the group
(3) Piece minimum per size(s) ordered
WARMERS & SKINS
(25) Piece minimum order per style
WINTER HATS
(25) Piece minimum order
CYCLING CAPS
(150) Piece minimum order
SUMMER & WINTER GLOVES
(25) Piece minimum order per style
SHOE COVRS & BOOTIES
(25) Piece minimum order per style
SOCKS
(150) Piece minimum order per style
FELPE TRAINERS
(30) Piece minimum order
(3) Piece minimum per size ordered
COLORS
SUBLIMATION COLOR
Choose from (40) Sublimation Colors below or specify your own referencing a Standard Pantone® Color Chart. Please do not use CMYK or RGB colors.
LYCRA® (190g) COLOR
Choose from (10) Lycra® colors.
POWER LYCRA® (210g) COLOR
Choose from (6) Power Lycra® colors.
SUPER ROUBAIX® COLOR
Choose from (6) Super Roubaix® colors.
SET-UP & DESIGN FEES
SET UP FEE PER COLOR
One time set up fee per color required to produce Short Sleeve Jersey/Top, Vest, Short Sleeve Skinsuit Lateral/Back Sponsor and Short/Bib Short Lateral/Back Sponsor.
SET UP FEE PER COLOR, LONG SLEEVE & ACCESSORIES
One time set up fee per color required to produce Long Sleeve Jersey, Long Sleeve Skinsuit, Jacket, Arm Warmer, Knee Warmer and Leg Warmer.
Note: Set up fee per color, Long sleeve are not required for designs which utilize a single solid color sleeve without design and logo placement.
SET UP FEE PER COLOR, T-CUT/BACK SPONSOR
One time set up fee per color required to produce Skinsuit T-Cut/Back Sponsor and Short/Bib Short T-Cut/Back Sponsor.
SET UP FEE PER COLOR, FULL SUBLIMATION
One time set up fee per color required to produce a fully sublimated Skinsuit and Short/Bib Short.
SET UP PER COLOR, REPRINTING
One time set up fee per color required to produce a re-order of an existing design.
Note: Set up per color, Reprinting are not required if additional paper was purchased on the initial order.
SET UP FEE, ADDITIONAL PAPER
In order to reduce to the lead time and set up fees associated with future re-orders, additional paper can be purchased with the initial order and is available for 12 months.
Note: Additional paper is non-cancelable/non-refundable.
SET UP FEE, CYCLING CAP
One time set up fee required to produce Cycling Caps.
SET UP FEE, FELPE TRAINER
One time set up fee required to produce Felpe Trainers.
DESIGN FEE PER HOUR
Two free hours of design layout and consultation are included with every order. Additional hours to include design conversions, design changes, re-formatting of logos, color matching, font specification, and design mock-up will incur additional design fees.
If you have a concept but need design assistance let us know. Our graphics department is available to develop both full-custom and semi-custom designs.
ARTWORK INSTRUCTIONS
DESIGN TEMPLATE
Designs should be created using Adobe Illustrator® within the template provided to include:
- Sponsor logo placement
- Fonts converted to outline format
- Design layers
- PANTONE® colors
Design templates reference designated sizing parameters based on the smallest and largest size ordered. Designs should bleed to the largest item ordered and logos should be placed within the smallest size ordered.
SPONSOR LOGOS
Sponsor logos should be in digital format (Adobe Illustrator® preferred) as vector files and submitted both within the design and as separate files. Sponsor logos in other formats (.jpeg, .gif, .tiff, .pict or website images) cannot be used. Please make sure all logos are clean, current and submitted in the color to be used within the design.
LOGO PLACEMENT & DESIGN GUIDELINES
Capoforma™ logos will be placed on the left chest and left rear pocket of the jersey and the lateral panel of the short/bib short.
Arm Warmer sponsor logo placement is offered from the elbow to the wrist in order to achieve full logo visibility.
Knee Warmer logo placement is offered below the knee (3cm from the knee gripper) in order to achieve full logo visibility.
Leg Warmer sponsor logo placement is offered below the knee in order to achieve full logo visibility.
Skinsuit side panels are not offered due to the specific nature of the fabric, fit and cut.
DESIGN SUBMISSION
Designs can be submitted to Upland Sports Group / Capoforma™ in one of the following ways:
- E-mail as compressed (.zip) files
- FTP upload (call for URL and login)
- CD-ROM / DVD-R
Please include the full name and contact information of your team, club or corporation with the design files. Once you have submitted your files please contact us by phone or e-mail to confirm receipt.
Upland Sports Group, Inc.
2355 Poplar Street
Oakland, Ca 94607
Phone: 510.903.0130
Fax: 510.903.0126
E-mail: custom@uplandsg.com
ORDER PROCESS
STEP 1: INITIAL CONTACT
Contact Upland Sports Group / Capoforma™ to request an Order Form, Price List, Artwork Instructions and Design Template.
Phone: 510.903.0130
Fax: 510.903.0126
E-mail: custom@uplandsg.com
STEP 2: REQUEST FIT KIT
Request a Fit Kit from Upland Sports Group / Capoforma™.
Fit kits are available for 30 days and require a credit card deposit authorization of $500. Shipping costs are the responsibility of the customer. Please note that fit kits need to be returned on time and in their original state in order to receive a full refund of your deposit.
STEP 3: SUBMIT ARTWORK
Submit Artwork in Adobe Illustrator® format (high-resolution, vector files) to include:
- Completed design
- Sponsor logo placement
- Sponsor logos as individual files
- Pantone® color(s)
STEP 4: SUBMIT FINAL ORDER DETAILS
Submit final order to include:
- Quantity per size
- Zipper style and color
- Chamois style
- Sublimation color(s)
- Lycra® color
- Super Roubaix® color (if applicable)
- Stitching and Lycra® upgrade (if applicable)
- 50% deposit made payable to Upland Sport Group, Inc. (ACH, check, or credit card)
STEP 5: DESIGN & FINAL ORDER RECEIPT CONFIRMATION
Upland Sports Group will contact you to confirm receipt of your design and final order and to provide an estimated ship date. Please note that lead-times vary based on the time of season. All inbound airfreight from overseas is subject to US customs clearance which may result in unforeseen delays of 48-72 hours.
STEP 6: DESIGN LAYOUT & APPROVAL
Upland Sports Group will contact you 3-4 weeks prior to your scheduled ship date to provide a digital color layout of your design via e-mail. Any changes to your design will need to be made at this time. Design approval can be made via e-mail or fax.
STEP 7: ORDER RECEIPT
Your order is received and inventoried. Please allow for +/- 5% variance in production quantity.
STEP 8: SHIPPING & FINAL PAYMENT
Upland Sports Group will contact you to confirm ship-to information and provide a final order balance to include any applicable sales tax (CA only) and shipping and handling. All orders will ship via UPS unless 3rd party billing is provided. Order balance is payable in full upon shipment.
POLICIES
PRODUCT CARE
Cycling apparel is made to perform while riding and can be damaged easily if not cared for properly. Please avoid sitting on or brushing up against any non-smooth surfaces as this will most likely damage the fabric and/or stitching. Please store all apparel in a cool, dry space.
We recommend regular hand washing after each use in cold water with mild detergent, separate from all other clothing. Please avoid washing with any item that contains Velcro® or any other objects that can adhere to or snag a garment. If using a washing machine, be careful when removing from washer as LycraŽ can easily gather underneath or wrap around washing mechanisms. Please do not place any cycling apparel in a dryer as this will most likely damage the garment.
FIT KIT SAMPLE POLICY
Fit kit samples need to be returned on time (30 days from receipt), unused and in their original state to include all applicable packaging. Samples which are not returned or have been used will be billed to the customer at the full invoice amount.
SIZING POLICY
In order to become familiar with our sizing, we highly recommend ordering fit kit samples prior to placing your order. Please allow for up to +/- 1.3cm sizing variance on most items (apparel industry standard).
WARRANTY POLICY
Capoforma™ Custom apparel is warranted for one (1) year from the date of purchase against manufacturer's defects in materials and workmanship. Warranty does not apply to any product that has been improperly used, maintained, crashed or modified in any way. Products found to be defective will either be repaired or replaced at our discretion. Capoforma™ Custom apparel returned for warranty must be in clean condition, laundered thoroughly and accompanied by a Return Authorization (RA) #. Please contact Upland Sports Group for all warranty inquiries and to request RA #.
DOWNLOAD INFORMATION
CAPOFORMA™ CUSTOM PROGRAM (PDF)
This ordering process and information is also available in a convenient PDF document.
→ Download the Capoforma™ Custom Program Information Sheet
This file is document that requires Adobe® Reader. The software is free and downloadable from Adobe's website.
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